Tips to Stay Warm and Safe

Jan. 15, 2024

With below-freezing temperatures expected to continue, we’re updating you on the current situation and providing you with tips to stay warm and safe.

Over the last several years, we’ve upgraded our pipelines and expanded our supply sources to help prepare for extreme cold weather. Our system continues to operate well, providing reliable natural gas service.

At Oklahoma Natural Gas, safety is our top priority. As such, we want to provide you with the following safety tips. 

  • The accumulation of snow and ice increases the potential for damage to natural gas meters, regulators and other above-ground pipeline facilities. 
  • Keep exhaust and combustion air vents of natural gas appliances clear of snow and ice to maintain smooth operation and prevent carbon monoxide from entering homes and other structures. 
  • Extreme care should be taken when removing ice or snow from meters and vents. When clearing your vents or meter, use a broom or brush instead of a hard object to avoid causing damage. Never stand or climb on unsafe ground or surfaces.
  • Never kick or try to chip ice off a natural gas meter.
  • Do not use your natural gas range or stove to heat your home.

If you smell natural gas or hear a hissing sound:


  • Leave the area immediately.
  • Do not use electrical equipment.
  • Call 911 and Oklahoma Natural Gas at 800-458-4251

The steps below can help reduce energy use and control winter bills:


  • Keep warm, not hot - if you're too warm in your residence, turn your heat down
  • If possible, hold off doing chores that involve using natural gas appliances until temperatures rebound.
  • Set the temperature on your water heater to 120 degrees Fahrenheit or the "warm" setting
  • Apply weather-stripping and caulk to seal gaps and cracks around doors and windows
  • Change or clean the filters on heating units
  • Install inexpensive foam gaskets to seal outlets and electrical switches

If you're having difficulty paying your utility bill, visit oklahomanaturalgas.com/cares to learn about available resources, as we’re here to help in times of financial hardship. You can also apply for aid through our Share The Warmth program, which provides energy assistance to those who cannot pay their home heating expenses. To apply, call 800-227-2156

For updates during the weather system, follow us on Facebook and Twitter. 

Stay warm and be safe!